Real Estate, Marketing, Software

Pillar #1: World-class Customer Service A real estate agent, let’s call him John, for privacy purposes, started a website after much research, only to dump it just one day later – and for good reason. Your website is your mainstay on the Internet. It’s your image, your lead generation and lead management system. Investing your [...]

Do you have something on your mind?  Want to chat with us?  Or maybe you just can’t get enough of our super-insanely-awesome Customer Care Reps?  I don’t blame you…they are a pretty outstanding (and not to mention, incredibly good-looking group of folks!).   Now that we’ve added one more way to let us know what’s on [...]

It’s hard to believe that 2009 over.  Where did those 12 months go?! Not only is the Education Team celebrating the arrival of 2010, but we are also celebrating our website’s 1st Birthday!  Our ‘baby’ is growing up…(wiping tear from eye). A huge thank-you to everyone who has visited our site, provided feedback, and used the [...]

Over the past few weeks, the energy and excitement here at Point2 has been through the roof.  It always is – but recently we have had some incredible things to share with our members.  In case you haven’t heard, we’ve adopted a brand new, top notch email system called Rackspace Email.  Not only that, we’ve [...]

Have you taken a moment lately to stop and think about the people behind the scenes at Point2?  If you are a Point2 Agent member, you probably have already received customer service assistance with any questions you may have had.  Let’s take a closer look at the team that works hard to support our members. [...]

A while back, Chris wrote an intriguing post about Online Reputation Management.  One of the recommendations he shared for managing your own online reputation was to use services like Google Alerts to notify you any time specific words have surfaced throughout the internet. Just recently, he also mentioned a service called TweetBeep that allows you [...]