It’s hard to believe that 2009 over. Where did those 12 months go?!
Not only is the Education Team celebrating the arrival of 2010, but we are also celebrating our website’s 1st Birthday! Our ‘baby’ is growing up…(wiping tear from eye).
A huge thank-you to everyone who has visited our site, provided feedback, and used the resources we [...]
Point2 Technologies | Education Team | January 4, 2010 | 
Comments (1)
Over the past few weeks, the energy and excitement here at Point2 has been through the roof. It always is – but recently we have had some incredible things to share with our members. In case you haven’t heard, we’ve adopted a brand new, top notch email system called Rackspace Email. Not only that, we’ve [...]
Point2 Agent, Uncategorized, point2 | Tanis | October 13, 2009 | Comments (2)
Have you taken a moment lately to stop and think about the people behind the scenes at Point2? If you are a Point2 Agent member, you probably have already received customer service assistance with any questions you may have had. Let’s take a closer look at the team that works hard to support our members.
Some [...]
Point2 Agent | Megan | June 30, 2009 | Comments (6)
CCR, Customer Care, customer service, point2, Point2 Agent, support, telephone support
A while back, Chris wrote an intriguing post about Online Reputation Management. One of the recommendations he shared for managing your own online reputation was to use services like Google Alerts to notify you any time specific words have surfaced throughout the internet.
Just recently, he also mentioned a service called TweetBeep that allows you to [...]
I am sure everyone agrees with me when I say that almost everything is online, super hi-tech, cutting edge and revolutionary in our day and age – including real estate. Of course, as a software tech company who develops products for real estate professionals and MLS’s, you won’t hear us complaining about real estate becoming [...]
Point2 Agent, Real Estate Marketing, Real Estate Technology | Megan | November 13, 2008 | Comments (2)
client relationships, connecting, CRM, customer service, customers, Expresscopy, marketing, NAR, NAR 08, old-school, Point2 Agent, postcards, prospects, technology
When you think of calling customer service for a large company – or for that matter, any company – what is the first thing that comes to mind?
As sad as it is to admit, most people will recall endless telephone-menus, hold times with irritating “muzak”, and robotic customer service representatives who may or may not [...]
Real Estate Marketing | Chris de Jong | October 29, 2008 | Comments (0)
Answers, customer service, Muzak, Projection, Questions, Shipping, Toll-Free, UPS
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