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Posts tagged: Zendesk

On Facing Change

Maybe it is me, maybe it is the time of year, maybe it is the feeling that Spring will soon be here, but it seems like everything has been changing lately.  As humans, we tend to shy away from change, opting to instead find a dark corner, wrap ourselves in past comforts, and wish the ‘new’ would [...]

Point2 Launches New Support Tool

We are ecstatic to announce that Point2 has implemented a brand spankin’ new support tool from the awesome folks over at Zendesk to help serve you, our customers, better. Going live today, this upgrade will be bringing a bunch of great improvements to how Point2 Agent support & education will be accessed, delivered, and ultimately [...]